HOW IS AN OUTDOOR ANTENNA CONNECTED?
First you would want to mount or position your
antenna on the rooftop for optimal performance.
This is just a suggestion, as you may mount
your antenna anywhere you believe to get the
best reception. You would want to face the front
of the antenna towards the TV towers. Perform
the channel scan to view the channels that are
coming in with no interruptions. Once a digital
signal is acquired, it will be a clear picture. You
may need to move around the antenna to detect
which position and direction works best in
receiving the channels of your preference before
mounting the unit down. Remember to always
do a new scan when repositioning the antenna.
If a signal is interrupted, a blank screen will
show on your TV. Once the antenna is mounted
and the coaxial cable connected, you are ready
to attach the cable to your digital tuner or TV.
MY TV SETUP IS NOWHERE NEAR A WINDOW.
WILL I STILL BE ABLE TO USE AN ANTENNA?
Generally, the fewer obstructions between the
antenna and the tower and the higher the
antenna is mounted, the better the chances are
to receiving a strong signal. But the antenna
doesn’t have to be in a window as long as the
signal is strong.
IF I CONNECT MULTIPLE TVS TO AN ANTENNA,
DO WE HAVE TO WATCH THE SAME CHANNEL?
No. Each TV can view the channel of their
choice.
DO I NEED A "DIGITAL TO ANALOG"
CONVERTER BOX FOR AN HDTV ANTENNA?
The answer to this question depends on how old
your TV is. If your TV has the following words
“DTV”, “ATSC”, “HDTV” or “Digital Receiver” on
the TV’s original box or within its instruction
manual, it will not need a converter box. If your
TV is an older model, it may need a converter
box to work with a digital antenna. To be more
specific, your TV needs what is called an ATSC
Tuner card to be able to be used with an antenna
without a converter box to pick up digital OTA
signals. (This rule applies to all Tube TV’s)
WHAT IS OPTIMUM HEIGHT FOR SIGNAL STRENGTH?
Your signal strength will vary by mounting site
and the direction your antenna faces. Likewise,
the height at which the antenna is installed will
also affect signal strength. A few feet up or down
may make a big difference in the level of the
received signal(s), especially on UHF channels.
CAN THE SIGNAL GET TOO STRONG IF I TURN
ON THE SMARTPASS AMPLIFIER?
Yes, this typically occurs for antennas within 20
miles of a TV station. At that distance the signal
is already so strong that amplification can
over-drive your tuner. When the signal is that
strong the TV tuner cannot understand the signal
and causes self-oscillation to fix. Have customer
turn of amplifier and run another scan.
MY ANTENNA WAS WORKING THE OTHER DAY
AND NOW IT’S NOT, WHAT HAPPENED?
If there is any type of amplifier in your set up,
first find the power supply to it and make sure
it’s plugged in and the outlet is in working order.
If it is plugged in make sure the indicator light
(if it has one) is lit up. Next, unplug the power
supply, plug it back in and then go to your TV
and run a full digital channel scan. If that does
not work, then you need to walk through your
existing set-up to check for damaged parts.
Check and/or replace damaged or old cables,
splitters, transformers, and amplifiers. Also
check the antenna to make sure it has no
physical damage to it, and that it has not been
turned towards a different direction. After you
troubleshoot, or make any changes always run
a full digital channel scan on your TV to see if
that fixes your issue.
CAN YOU ATTACH AN EXTENSION COAXIAL
CABLE TO REACH A ROOM AWAY FROM THE
ACTUAL ANTENNA?
Yes, you can. Just keep in mind that the more
coaxial cable you use, the more signal loss you
have. If you find that signal is lost, an amplifier
may help if the antenna does not come with
one already.
HOW AM I ABLE TO DETERMINE IF I NEED AN
HD INDOOR ANTENNA OR AN HD OUTDOOR
ANTENNA?
Determining which antenna would work best for
you will take a little investigating. Search
TVFool.com for distance information for broadcast
towers in the area. This will help you locate the
towers available and their distance. We
recommend going with an outdoor antenna for
people over 45 miles away from the nearest tower.
HOW TO ENSURE THE BEST PERFORMANCE
AND RECEPTION FROM YOUR ANTENNA
Go to https://whatsonnow.titantv.com/Antop/Lineup,
and enter your address and zip code in the
address box, then hit the submit button.
This will give you an approximate number of
stations you are likely to receive, as well as
where to point a directional antenna or to point
the surface area of an omnidirectional antenna
(like a paper thin bar antenna).Point your
antenna towards the towers if applicable (not
required on UFO models).
Perform channel scans with the Smartpass
Amplifier in both the on and off positions, and
the fully variable Smart Boost Amplifier, from low
to high. This will give you the highest number of
channels and the best quality picture.
These channel scan should be performed every
few months to see if new channels have been
added. Since tuners are digital they do not auto
populate or become available on your TV until
you run a channel scan.
WHEN DO I NEED TO RUN A CHANNEL SCAN?
We would suggest to run a channel scan for the
following reasons:
• Changes in weather
• Changes to the location of the antenna
• Changes to the antenna system
• Any movement to the antenna
• If your viewing channels are missing
If you haven’t scanned in a couple of weeks, you
may receive new channels that were not available
previously
WHEN I INSTALL THE ANTENNA, WILL I HAVE
AN ON-SCREEN GUIDE SO I CAN SEE WHAT
SHOWS ARE ON AND WHEN?
It depends on the type of ATSC tuner card that´s
built into your TV or converter box. If your ATSC
tuner card incorporates what is known as a PSIP
Digital Standard (Program and System
Information Protocol), then yes you will have a
digital on screen guide for your programming.
You will need to look in the manual of your TV or
converter box to find out if it has PSIP
capabilities.
WHY IS IT THAT MY ANTENNA GETS A GREAT
PICTURE FOR MOST OF MY CHANNELS, BUT A
FEW OF THEM ARE REALLY BAD?
This is a very typical problem for most antennas.
Over-the-air broadcasts come from a lot of
different towers, in different locations, and with
different frequencies. Because of this, some
channels can come in great, and others not so
well. Antennas are designed to work best when
pointed directly at the station. If the antenna is
pointed north, all those channels might come in
great, but stations from the south may appear
very weak on your TV. To troubleshoot take into
consideration the location of the stations, which
frequency they are using, and how strong the TV
station is broadcasting the signal. (Having a
smartpass amplifier in place can work to re-scan
and help the issue)
I ADDED AN AMPLIFIER TO MY ANTENNA AND
NOW I GET FEWER CHANNELS THAN BEFORE?
Your location plays a huge part in an amplifier’s
performance. You may be very close, 3 miles or
less, from a powerful transmitter that is causing
the problem. If you are already receiving a strong
signal an overload will result in distortion,
causing your reception to worsen. Check your
address using one of the following FCC links
below:
ANTENNAWEB.ORG
ANTENNAPOINT.COM or
TVFOOL.COM
Step 1: Enter in your complete address.
Step 2: Review the results to see what signals
you can expect to receive and to determine if the
signal problem is due to maybe the distance of
the signal.
BESIDES THE ANTENNA, WHAT ELSE WILL I
NEED TO PURCHASE?
Everybody’s scenario and set up is going to be
different. There are a couple suggestions;
besides the antenna you need something to
mount it on such as a J-pole for outdoor
antennas maybe a splitter to receive reception in
other TV’s in the home, a stand for indoor
antennas. You might need coaxial cable to go
from the antenna to your TVs. If you are trying
to hook your antenna to multiple TV’s, you
should get an amplifier if your antenna is not
equipped with one already. If your TV is older
and does not have an ATSC tuner card, you will
need a digital OTA converter box.
I BOUGHT AN ANTENNA AND I CAN’T GET ANY
CHANNELS!
Check to make sure you have correctly connected
the antenna to your HDTV or receiver. Re-Scan
for Channels. Make sure your TV’s setup menu, is
set to the Antenna or Air mode. (Refer to the TV
manual for these detailed instructions).
Reposition the antenna in a different location.
Maybe higher on a wall or closer to a window.
Facing the direction of the broadcast tower is
usually the best. Signal strength will vary based
on certain conditions; Distance from the tower,
hills, buildings and even tall trees can impact
reception. Always re-scan for channels after
moving the antenna. If the antenna has an
amplifier and it’s being used and a signal cannot
be received, turn off the amplifier and try again.
In some instances, the amplifier may cause
self-oscillation, which may interfere with the
signal (meaning you may be too close to the TV
transmitter tower and need to turn off the
smartpass amplifier). Channel reception depends
on what’s being broadcast in your area, how far
away you are from broadcast towers and your
surroundings. Try the antenna in different
locations, sometimes moving a few feet can
make a difference.
HOW CAN I KNOW WHICH ANTENNAS ARE
HIGH DEFINITION AND WHICH ARE ANALOG?
It is a common misconception that only certain
antennas are capable of receiving HDTV. The
truth is that HD signals are broadcast on the
same VHF and UHF frequencies that have been
used since the beginning of broadcast TV. All
antennas have the ability to receive HD
broadcast.It is a common misconception that
only certain antennas are capable of receiving
HDTV. The truth is that HD signals are
broadcast on the same VHF and UHF
frequencies that have been used since the
beginning of broadcast TV. All antennas have
the ability to receive HD broadcast.